Catering and Sales Manager

• Proactively identify, prospect, and secure new catering clients, with an emphasis on corporate accounts, businesses, organizations, and recurring catering opportunities.
  
  
• Develop and execute sales strategies to increase catering revenue across all So Hospitality Group brands.
  
  
• Generate leads through networking, cold outreach, referrals, in-person visits, and other business development activities.
  
  
• Spend the majority of time pursuing sales opportunities in the field, meeting prospective clients, and developing new business relationships.
  
  
• Build and maintain a strong sales pipeline, consistently tracking leads, prospects, proposals, follow-ups, and closed sales.
  
  
• Prepare and present customized catering proposals, menus, and pricing based on client needs, event requirements, and budget.
  
  
• Follow up consistently with prospective and existing clients to convert inquiries into confirmed orders and encourage repeat business.
  
  
• Identify opportunities to upsell menus, beverage packages, add-ons, and other catering services to increase average order value.
  
  
• Develop and maintain long-term relationships with corporate clients and key accounts to encourage repeat and recurring business.
  
  
• Monitor sales performance, identify opportunities for growth, and work toward established sales goals and revenue targets.
  
  

• Respond promptly and professionally to incoming inquiries, emails, and phone calls.
  
  
• Provide exceptional customer service throughout the sales process, from initial inquiry through order confirmation and client follow-up.
  
  
• Maintain accurate client records, sales activity, proposals, and order documentation.
  
  
• Coordinate with internal restaurant, catering, and operations teams to ensure confirmed orders are communicated accurately and can be executed successfully.
  
  
• Address client questions and concerns professionally and work with the appropriate team members to resolve issues.
  
  
• Stay informed about menus, pricing, service offerings, and capabilities across Drunken Fish, 612North, and Kimchi Guys.
  
  

• Collaborate with management on sales initiatives, promotional campaigns, and strategies to increase catering awareness and revenue.
  
  
• Identify opportunities to promote catering services through local businesses, corporate partnerships, networking groups, and community relationships.
  
  
• Represent So Hospitality Group at relevant networking functions, trade shows, community outreach opportunities, and promotional events.
  
  
• Support marketing initiatives that generate qualified catering leads and drive measurable sales results.
  
  
• Attend weekly So Hospitality Group sales meetings and provide updates on pipeline activity, new business opportunities, and sales performance.
  
  
• Assist with other sales and business development initiatives as needed.
  
  

• Proven sales ability with a strong focus on prospecting, lead generation, closing sales, and revenue growth.
  
  
• Catering, hospitality, restaurant, or business-to-business sales experience.
  
  
• Excellent verbal and written communication, presentation, negotiation, and relationship-building skills.
  
  
• Self-motivated, competitive, and results-oriented, with the ability to work independently and meet established sales goals.
  
  
• Strong follow-up skills and the ability to manage multiple prospects and client accounts simultaneously.
  
  
• Excellent organizational skills, attention to detail, and time management.
  
  
• Proficient in Microsoft Office, Excel, and other tools used for sales tracking, proposals, and client management.
  
  
• Strong problem-solving skills and the ability to respond effectively to client needs.
  
  
• Ability to collaborate with restaurant operations, management, and marketing teams.
  
  
• Commitment to maintaining a positive, professional, and service-oriented company culture.
  
  
• Ability to serve as a role model for company standards and uphold all company policies and procedures.
  
  

• At least two years of professional sales, catering sales, or business development experience; restaurant or hospitality experience is a plus.
  
  
• Demonstrated success in generating new business, developing client relationships, and achieving sales goals.
  
  
• High school diploma or equivalent; additional education in business, sales, or hospitality is a plus.
  
  
• High energy, strong initiative, and a passion for the hospitality industry.
  
  
• Familiarity with catering menus, food and beverage service, and restaurant operations.
  
  
• Strong networking and relationship-building abilities.
  
  
• Ability to work a flexible schedule, including occasional evenings, weekends, and holidays, as business needs require.
  
  
• Ability to travel locally for prospecting, client meetings, and business development activities.
  
  
• Must meet applicable state and company requirements for alcohol service training when relevant to assigned responsibilities.